Kristine Yesbeck

Customer Success Specialist at MaiaLearning Inc.

Kristine Yesbeck has a diverse work experience in the education field. Kristine'smost recent role is as a Customer Success Specialist at MaiaLearning Inc., where they support new and existing customers in implementing the MaiaLearning platform. Prior to this, they worked as an Academic Advisor at the University of Wisconsin-Milwaukee, where they advised students, developed academic plans, and utilized an early alert system for improved engagement. Kristine also worked at Gateway Technical College as an Adjunct Instructor, Case Manager for the CHANCE Grant, and Recruiter for new students. In these roles, they facilitated instruction, managed outreach activities, exceeded recruitment goals, and guided students through the application process. Earlier in their career, they held positions at the University of Wisconsin-Whitewater as a Student Services Program Manager, Senior Academic Advisor, and Academic Advisor. In these roles, they coordinated retention services, managed advising offices, researched exploration resources, and provided training and support to staff and students. Overall, Kristine has demonstrated a strong commitment to supporting student success and promoting college and career readiness.

Kristine Yesbeck holds a Master of Arts (MA) degree in Communication - Intercultural from the University of Wisconsin-Milwaukee. Prior to that, they completed their undergraduate education at St. Norbert College, where they earned a Bachelor of Arts (BA) degree in International Studies and Spanish. In addition to their academic qualifications, Kristine also obtained a Certificate in Global Career Development Facilitator from UW-Madison, Center for Education and Work. Regarding certifications, they have completed various courses, including "Excel: VLOOKUP and XLOOKUP for Beginners," "Slack Essential Training," "Sales: Customer Success," "Customer Experience: Journey Mapping," "Customer Success Management Fundamentals," "Inclusive Mindset for Committed Allies," and "Scrum: The Basics" on LinkedIn. Kristine has also obtained a certification in Cultural Intelligence from the Cultural Intelligence Center. Lastly, Kristine holds the Global Career Development Facilitator (GCDF) certification from UW-Madison, Center for Education and Work.

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