Gregory Luiz Burtzlaff

Gregory Luiz Burtzlaff is an experienced professional with a strong background in customer success and strategy coordination, currently serving as Coordenador de Estratégia - Sucesso do Cliente at Mailbiz since August 2016. Gregory has advanced through various roles within the company, including Senior Customer Success Analyst and Pleno Customer Success Analyst, where responsibilities have included training new team members, KPI analysis, and managing high-value accounts in the Brazilian e-commerce sector. Prior experience includes logistics support at Universal Leaf Tabacos Ltda and technical support at Global Informática. Educational qualifications comprise an MBA in Digital Marketing and a Bachelor's degree in Business Administration, both from Faculdade Dom Alberto.