Diana Wozniak-Flack

Diana Wozniak-Flack has extensive work experience, starting with their role as an Operations Manager for the State of NJ from 1980 to 1993. In this position, they managed daily operations in a call center environment and trained and supervised a staff of 8.

Diana then worked as the Director of Customer Support at MDT/Alltel/Eclipsys Corporation from 1993 to 1999. Here, they facilitated the establishment of a new Customer Call Center and ensured a smooth transition for clients. Diana also played a role in planning and implementing new services.

From 1999 to 2008, Diana worked at Eclipsys Corporation as the Client Advocate Director. In this position, they maintained client relations, generated new business, and managed Project Managers. Diana also spearheaded major projects and performed various client-related tasks.

At Allscripts/Eclipsys Corporation, Diana served as the Sr. Director of CRM & Quality from 2008 to 2011. Diana directed operations, managed business relationships with clients, and oversaw software implementations. Diana also led the planning and management of certification audits.

From 2013 to 2015, Diana worked as the Director of Managed Services at Avnet Services. Here, they directed operations, managed a team of Consultants and Technical Architects, and spearheaded major projects.

In 2016, Diana was the Managing Director at Coda Global. And, since 2017, they have been serving as the Director of Service Delivery at Mainline Information Systems, where they continue to oversee operations and ensure top-level service.

Throughout their career, Diana has consistently demonstrated their leadership abilities, customer focus, and project management skills.

Diana Wozniak-Flack obtained a Bachelor of Arts degree in English from Rutgers University, where they attended from 1979 to 1987. Additionally, they attended Middlesex College, but no information is available regarding the degree or field of study obtained from that institution. Diana also holds a certification in Six-Sigma Green Belt, although the details of when and where they obtained this certification are unknown.