McKenzie Hinkle

McKenzie Hinkle is an experienced professional in the field of human resources and client support, currently serving as a Human Resources Administrative Assistant at Mainstreet Credit Union since February 2023. Prior to this role, McKenzie held positions including Client Support Center Manager at Country Club Bank, where responsibilities included managing daily operations and staff training, and General Manager at PetSuites, overseeing customer experience and sales performance. McKenzie also has a background in various roles at Mainstreet Credit Union, including Member Assistance Center Manager, Employee and Learning Coordinator, and Call Center Representative II, where skills in employee development, recruitment, and member service were honed. Earlier experience includes a role as a Call Center Specialist at UMB Bank, focusing on customer service and relationship-building. McKenzie obtained education from Wauseon High School.