Joanne Bou Jawad

Joanne Bou Jawad is an accomplished executive with extensive experience in customer engagement, digital strategy, and operations. Currently serving as Group Vice President of Customer Engagement and Group Digital Director for Strategy, Products, Marketing, and Growth at Majid Al Futtaim Holding, Joanne has also held key leadership roles at OpenSooq as Chief Product & Operations Officer and Head of Strategy, Product & Execution. Prior positions include Head of UAE and Vice President at iMENA Group and Head of Digital Strategy at Namshi.com, as well as various engineering and management roles at Nokia Siemens Networks.