Cyndi M Gillies

Technical Support Agent at Mako Networks

Cyndi M Gillies has substantial work experience in the field of IT support. Cyndi M started their career as an IT Technical Consultant/Assistant at Lucent Technologies in 1997. Cyndi M then transitioned to IBM Global Services, where they worked as an IT Desktop Support Technician from 1998 to 2000. After that, they joined Lucent Technologies again and held the roles of IT Critical Support Technician, IT Liaison, and Web Designer from 2000 to 2002. From 2003 to 2007, Cyndi worked as an IT Technical Support Analyst at UBS, providing support to approximately 7,500 employees. Cyndi M then joined BP in 2007 and held various roles, including IT Desktop & Trader Support Analyst and IT Service Desk Support Analyst. In 2009, they worked as an IT AT&T Global Services Voice Network Services Support Analyst for AT&T. Cyndi returned to BP in 2010 and worked as an IT Desktop Support/Service Desk Hybrid Analyst and IT Service Desk Analyst. Cyndi M continued their journey in BP until 2021, where they worked as an IT Technical Support Representative. Currently, they are employed at Mako Networks as a Technical Support Agent.

Cyndi M Gillies completed their education with a High School Diploma from Washington Senior High School in 1973. During their time there, they focused on General Studies with an emphasis on Theatre Arts, Business, and Speech. Prior to high school, they attended Montana State University-Bozeman in 1972-1973 and the University of South Dakota in 1973-1974, where they studied Technical Theatre Arts.

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Timeline

  • Technical Support Agent

    June, 2021 - present