Monserrat Armendáriz

Monserrat Armendáriz began their work experience in 2015 at CompuCom as a Service Desk Associate. In this role, they provided bilingual first contact remote support as an L1 Help Desk agent for users in the US, Canada, and Mexico. Monserrat gained experience with ticket systems, specifically Service Now, and also managed account provision and management on Active Directory. Monserrat worked at CompuCom until May 2022.

In 2022, Monserrat joined Salesloft as a Customer Support Agent. Monserrat started in July 2022 and later became a Senior Customer Support Agent in July 2023. No end dates were provided for their roles at Salesloft, indicating that they are currently employed there.

Monserrat Armendáriz pursued their education from 2018 to 2022 at Instituto de Mercadotecnia y Publicidad, where they obtained a degree in Publicidad (Advertising). Additionally, Monserrat obtained a CAE (Certificate of Advanced English) with a Grade A from the University of Cambridge in July 2014.