Hani Ezra Hussin

Hani Ezra Hussin joined Malaysia Airports in 2016. She was appointed to her current role as the Senior General Manager, Commercial Services on 1 June 2021. Before this, she was the General Manager, Commercial Business.

She graduated from the Chartered Institute of Marketing, UK and a Masters in Business Administration from the University of Dubuque, USA.

She started her career in marketing in the fast-moving consumer goods industry in 1997 where she was responsible for managing product portfolios covering all aspects of marketing research, product development as well as promotional initiatives in both above and below the line media.

Her retail career began in 2003 with Suria KLCC where she was responsible for the Marketing division, Customer Service as well as managing Retail Relations. Being the leading shopping mall at the heart of Kuala Lumpur, she and her team had to constantly reinvent and refresh marketing approaches and ideas to deliver an unparalleled shopping experience which contributed to the growth of retail sales for the mall.

Her wealth of more than 20 years of experience in retail, marketing and branding will certainly be valuable in her efforts to grow Malaysia Airports as the preferred regional hub contributing to organisational profitability and performance as well as delivering a customer-centric culture that will provide a memorable experience for all passengers, airlines and retailers.

Hani has been instrumental in leading the Commercial Reset in Malaysia Airports to raise the retail profile of the airports, as well as repositioning the airports beyond transportation hubs through various marketing activities, including the signature annual shopping campaign, License To Win.