Claudia Canestrelli

Claudia Canestrelli currently serves as the Guest Relations Manager at Strawfire by Ross Shonhan, part of the Mandarin Oriental Hotel Group, where the focus is on enhancing the restaurant guest experience. Claudia's career at Mandarin Oriental began with various roles, including F&B admin and Front Office Intern, where responsibilities included collaborating with teams to ensure excellent guest service. Additionally, Claudia gained experience as a Sales and Marketing Intern at Mandarin Oriental Milan, aiding the team with daily operations and VIP guest interactions. Academically, Claudia holds a Bachelor's degree in Hotel Administration/Management from Vatel France and another Bachelor's degree in Business, Management, Marketing, and Related Support Services from Alma Mater Studiorum – Università di Bologna.