Laura Graham has a diverse work experience in consulting and management roles. Laura worked as a Client Director at Manifesto Growth Architects from 2017, where they led projects for global news subscriptions and magazine organizations. Laura conducted assessments, identified optimization opportunities, and modeled commercial uplifts for subscription-based businesses. Prior to that, Laura worked as a Senior Consultant and Consultant at Capgemini Consulting from 2013 to 2017. In this role, they led projects such as contact center transformation strategy and enterprise gamification trials for consumer products and utilities clients. Laura also held the role of Broadband Product Manager at BT in 2013, where they managed broadband products. Additionally, they worked at BT Wholesale from 2008 to 2013 in various roles, including Cost Transformation Manager and Supply Chain QoS Manager, where they drove cost-saving initiatives and spearheaded service improvement plans for global customers.
Laura Graham attended the University of Warwick - Warwick Business School from 2004 to 2008, where they pursued a degree in International Business & Spanish. Laura successfully completed their studies with an Honours degree.
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