Diana Forero Carrillo

Diana Forero Carrillo has experience working as Coordinadora sistema de gestión de calidad at Manufacturas de Cemento S.A, where Diana is responsible for updating, monitoring, and maintaining the quality management system. Diana also analyzes and measures performance indicators, objectives compliance, stakeholder satisfaction, and requirements fulfillment. Prior to that, Diana worked as a Consultor de servicio al cliente at Claro Colombia, focusing on auditing internal processes, supervising staff, and providing customer service. Diana also worked as an Asistente de calidad at N Ideas Proyectos S.A.S, where Diana assisted in standardizing processes, defining activities, creating productivity indicators, and improving processes continuously.