Hoang Anh Pham

Hoang Anh Pham is an experienced professional in customer experience management, currently serving as a Customer Experience Manager at Manulife Vietnam since August 2019, where previously held roles included Customer Insight & Experience Senior Assistant Manager and Assistant Manager. Prior to Manulife, Hoang Anh worked as a Management Trainee at Prudential Vietnam Assurance Private Ltd. and completed a Scientist Intern position at Mondelēz International, focusing on data management and analysis. Early career experiences include a Technical Assistant role at the Max Planck Society and a Researcher position at the Mekong Development Research Institute. Academic qualifications include a Master’s Degree in Nutrition and Biomedicine from the Technical University of Munich and a Bachelor's Degree in Environmental Economics from Kyushu University.