Sophia Tessum, SHRM-SCP

Sophia Tessum is an experienced Human Resources professional with a diverse range of roles and responsibilities. Sophia currently holds the position of Human Resources Manager at ManyChat since September 2020. Prior to this, they served as a Human Resources Manager at Switchfly LLC from September 2016 to August 2020, where they managed various HR functions such as onboarding, terminations, benefits coordination, leaves of absence, payroll, immigration, employee relations, HR policies and procedures, and performance management. Sophia implemented several HR and payroll systems during their tenure, including BambooHR HRIS, BambooHR Performance, ADP, ClearCompany, Greenhouse, Jobvite, 15Five, and PlanSource. Sophia also successfully handled annual benefits planning and renewal, ensuring compliance and competitiveness for health, commuter, and 401(k) benefit plans. Prior to Switchfly, Sophia worked as a Human Resources Generalist at Switchfly LLC from June 2015 to September 2016, where they provided HR counseling, implemented an electronic onboarding process, and managed HR compliance. Before that, they held the role of Human Resources Coordinator at Crystal Dynamics from March 2013 to June 2015, where they coordinated new hire orientations, performed HRIS data entry and maintenance, and managed company benefit programs. Sophia also has experience as a Brand/Marketing Intern at Crystal Dynamics, where they worked on the launch of Tomb Raider in December 2012. Overall, Sophia Tessum has a strong background in HR, with expertise in various HR functions, systems implementation, benefits management, and HR compliance.

Sophia Tessum, SHRM-SCP, holds a Bachelor of Science (BS) degree in Business Administration with a focus on Management and Marketing from Sonoma State University, which they earned from 2010 to 2012. In addition to their degree, they have obtained several certifications throughout their career. Sophia earned the "Diversity, Equity and Inclusion in the Workplace Certificate" from USF Corporate Training and Professional Education in May 2021. In August 2017, they obtained the "Excel Intermediate" certification from AcademyX Computer Training. Sophia Tessum also earned the prestigious "SHRM-SCP" (Society for Human Resource Management Senior Certified Professional) designation from SHRM in February 2017.