Kim Hays

Kim Hays has a diverse work experience starting from 2015. Kim worked as a Customer Service Representative at the Human Resource Service Center of Boston College from September 2015 to May 2019. In this role, they organized and filed important documents, resolved issues over the phone, and assisted students and faculty at the front desk.

From May 2016 to July 2019, Kim worked as a Waitress at The Legend Cafe, where they communicated with customers to ensure satisfaction, enhanced customer service skills, and multitasked to increase productivity.

In May 2018, Kim also had an internship as a Social Media and Content Intern at Door of Clubs, a platform for student clubs. Kim managed social media accounts, utilized HubSpot for lead generation, and aided in the organization and qualification of sales calls on a weekly basis.

Kim's most recent position was at Map My Customers, where they worked from August 2019 to present. Kim started as a Business Development Representative and transitioned to the role of Account & Inbound Manager from July 2020 to September 2020. Currently, they hold the position of Training and Onboarding Specialist starting from October 2020.

Kim Hays completed their high school education at Milford High School from 2011 to 2015. Following high school, they pursued a Bachelor's Degree at Boston College from 2015 to 2019. At Boston College, they focused their studies in the Carroll School of Management, specializing in Marketing and Business Analytics.