Lauren Drozdow is a seasoned professional in the hospitality industry with extensive experience in sales and customer experience management. Currently serving as the Director of Customer Experience and Sales Director at MarathonLS since May 2021, Lauren previously held key roles at The Ritz-Carlton in Boston, including Director of Transient Sales and Senior Sales Manager, where responsibilities encompassed relationship cultivation with corporate and VIP clients and exceeding revenue targets. Lauren’s career also includes significant positions at Taj Hotels and Starwood Hotels, where skills in business travel sales and strategic account management were honed. A graduate of The Pennsylvania State University with a BS in Hotel, Restaurant and Institutional Management, Lauren has consistently demonstrated expertise in driving business growth and establishing strong client relations throughout a diverse range of hospitality environments.
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