Richard Wade

Richard Wade has a diverse work experience spanning multiple industries. Their most recent role is as a Sales Engineer/Technical Support Specialist at MarginEdge, where they assist in bridging connections between MarginEdge and various point of sale systems. Richard also handles customer inquiries and resolves software issues. Prior to this, Richard worked at Toast, Inc. as a Tier 1 Customer Care Specialist, gaining extensive knowledge of the company's software and providing support through phone calls, emails, and live chat. Richard also handled hardware troubleshooting and managed orders. Richard previously worked as a Tier One Technical Support agent at Toast, Inc., where they dealt with a range of support issues and escalated complex problems. Before their experience in the tech industry, Richard worked as a Head Server at Genji Japanese Steakhouse and as a Shift Supervisor at Buchanan Energy. Richard also had roles as an Outbound Satisfaction Rep at The MSR Group, a General Laborer at KV Construction, and a Customer Service Representative at SpartanNash.

Richard Wade began their education in 2016 at Peru State College, where they studied Business, Management, Marketing, and Related Support Services. Richard attended the college until 2018. In 2018, Richard transferred to Metropolitan Community College to further pursue their studies in the same field. Richard completed their education at Metropolitan Community College in 2019.