William Tester, LSSBB, Agile, currently serves as the Quality Improvement Coordinator at Marion County Health & Human Services, focusing on cultivating a culture of quality and promoting leadership and transparency since June 2023. Previously, Tester held the role of Continuous Improvement Program Manager at Columbia Helicopters from March 2017 to March 2023, where an emphasis was placed on building a culture of unconscious competence. Prior experience includes significant positions at Caterpillar Inc., where Tester led manufacturing optimization projects, managed Lean Six Sigma initiatives, and contributed to supply chain performance. Additionally, time in the US Army was spent as Battalion S3 - Operations Officer, overseeing training and operations for initial entry soldiers. Educational qualifications include a BA in Psychology from Concordia University-St. Paul and military training in transportation and logistics.
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