Felicia Harris

Felicia Harris is an experienced Customer Experience Consultant at Maritz since July 2016, specializing in training and supporting a web-based tool designed to enhance sales and customer retention for dealerships. Prior to this role, Felicia served as a Customer Experience Coach at Sterling Automotive Group and held the position of Business Development Manager. Felicia holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from the University of Kentucky, obtained between 1978 and 1982.