Gemma Shaw

Gemma Shaw has a diverse background in customer insight and data management, with experience working at Markerstudy Insurance and BGL Group. Gemma has held various roles such as Data Change Delivery Manager, Customer Insight Manager, Incident Resolution Manager, and Quality Manager. Gemma's responsibilities have included project management, analysis of customer feedback, and development of data solutions. Gemma holds a degree in Psychology and Sociology from Keele University.