We are the market operator for the non-household water retail market in England. We provide independent insight and expertise on the value of water.

Our role as market operator is to provide infrastructure, information and governance services to enable customers to switch retailer and for settlement to take place between wholesalers and retailers. 

Working closely with our water company members and stakeholders, we look for opportunities to improve and evolve the market to benefit non-household customers.

Water

Market Operator Services Limited (MOSL)

Sarah McMath

Kerry Spencer

Ricardo Wissmann-Alves

Samantha Webb

Markus Lloyd

Steve Formoy

Angela Day

Andrew Johnson

John Briggs

Stuart Boyle

Lyvia Nabarro

The Governance and Compliance Team at Market Operator Services Limited (MOSL) is responsible for ensuring adherence to regulatory frameworks and internal policies within the non-household water retail market. This team manages risk, oversees compliance protocols, and provides legal guidance, while fostering transparent governance practices. By collaborating with stakeholders and water companies, they strive to enhance market integrity and operational efficiency, ultimately benefiting non-household customers.

Governance and Compliance Team

Market Design and Improvement Team

Technology and Data Management Team

Governance and Compliance Team

About

Team members

Other teams at Market Operator Services Limited (MOSL)

Market Design and Improvement Team

Technology and Data Management Team