Daniel Thomas

Daniel Thomas has extensive work experience in the field of IT support and administration. Daniel most recently worked at MarketAxess as a Systems Administrator, where they were responsible for various tasks such as creating and editing network, application, and mailbox permissions in Active Directory, managing RSA tokens and profiles, troubleshooting audio and visual equipment, and deploying and overseeing KACE Systems Deployment Appliance. Prior to that, they worked at Two Sigma in the User Technology and Deployment Division, and at Deutsche Bank as a Software Configuration Management Specialist. Daniel also has experience in tech support at Total Deployment Solutions, help desk technician at Agilant Solutions, IT helpdesk intern at The New York Foundling, sales lead at Sears, and as a Geek Squad member at Best Buy. Additionally, they have worked as a computer specialist at Smart Choice Computer Solutions and as a driver helper at UPS.

Daniel Thomas completed their education as follows:

In 2017, they participated in the NPower Technology Service Corps and obtained a CompTIA A+ certification in Information Technology.

From 2013 to 2015, they attended Borough of Manhattan Community College, where they pursued a degree in Computer Information System with a focus on Information Technology.

Prior to that, from 2010 to 2013, they attended James Madison High School and earned a high school diploma.

In addition to their formal education, Daniel has obtained several certifications. Daniel became an Apple Certified Mac Technician in March 2019 and has also acquired the following certifications: CWS-115I: Citrix Virtual Apps and Desktops 7 Help Desk Support from Citrix in May 2023, and multiple AWS Fundamentals certifications from Coursera in July 2020. Daniel has also obtained the Technical Support Fundamentals certification from Google. Furthermore, they hold CompTIA A+ and CompTIA Network+ certifications, although the specific dates of their acquisition are not provided.