Alberto Carbajal

Customer Success Manager at MarketMan

Alberto Carbajal's work experience includes a role as a Customer Success Manager at MarketMan: Restaurant Inventory Management from February 2020 to the present. In this role, they onboarded new clients, conducted trainings, and worked on client retention. Alberto also collaborated with sales and customer success teams to develop new processes. Prior to that, they worked as a Business Development Specialist at QPM México from February 2018 to January 2020. In this position, they evaluated market trends and opportunities for real estate consulting, guided brokerage operations, and created quarterly marketbeat reports. Alberto also assessed database protocols and procedures. From May 2016 to February 2019, Alberto worked as a Market Analyst at Cushman & Wakefield, where they managed databases and prepared reports for corporate and industrial real estate consulting. Lastly, they had an internship at Under Armour from December 2015 to February 2016.

Alberto Carbajal completed their Bachelor of Business Administration (BBA) degree in Business Economics from the Universidad de Monterrey from 2010 to 2015. Alberto also participated in the European Business and Economics Programme (EBEP) at The Berlin School of Economics and Law, beginning in 2012. Additionally, they studied Business and Economy at the Paris School of Business during the same period.

In terms of certifications, Alberto obtained the Google Data Analytics Specialization from Google in November 2022, as well as the Introduction to Agile Development and Scrum certification from IBM. Alberto achieved these certifications in November 2022. Furthermore, they obtained the IELTS ACADEMIC certification from IELTS USA in April 2015, the EGEL-ADMON certification from CENEVAL, A.C. in March 2015, and the TOEFL ITP certification from The TOEFL® test in September 2011.

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Timeline

  • Customer Success Manager

    February, 2020 - present