Nicolas Pansier is an experienced product management professional with a significant background in the retail sector, currently serving as Principal Product Manager and Head of Technical Programme Management at Marks and Spencer since 2015. Nicolas has successfully led initiatives to enhance the Foods Customer Channels, driving growth in B2B Franchise, International, Dotcom, Ocado JV, and Hospitality. Prior to this role, Nicolas was a Senior Product Manager overseeing the Foods Supply Chain portfolio, with a focus on logistics and supply chain solutions. Previous experience includes positions at Quantum Retail Technology, where Nicolas delivered innovative supply chain solutions, and other roles that emphasized business analysis and retail analytics. Nicolas holds a BA (Hons) in Business & Project Management and a Master's degree in Management and Marketing.