Emily Frances Akopian

Emily Frances Akopian is a seasoned customer service professional with extensive experience across various industries, including food service, healthcare, and transportation. Currently serving as a Customer Service Senior Expert at Marley Spoon since August 2024, Emily has previously held roles such as Customer Service Representative at BistroMD, LLC, and Patient Care Specialist at Columbia Care. Other notable positions include Sales Administrative Assistant at Germain Honda of Naples and Global Affiliate/Sales Manager at Dolphin Transportation, where strong customer relationships and service excellence were emphasized. Emily's foundational career experience began in call centers, with roles at EmpireCLS Worldwide Chauffeured Services and Pearson Education, where responsibilities included managing high call volumes and customer inquiries. Emily holds an Associate degree in Science from Bergen Community College and has developed a comprehensive skill set in customer service, account management, data entry, and business development throughout the career trajectory.