Manisha Ailani

Manisha Ailani is a seasoned customer service professional with extensive experience in communication and sales across various industries. Currently serving as a Customer Communications Expert at Marley Spoon since January 2022, Ailani excels in responding to customer inquiries via multiple channels and managing escalations with empathy. Prior experience includes working as an Order Support Specialist at Majorel Portugal, where Ailani improved efficiency through automation with SAP, and as a Sales Representative at International Travel Network, coordinating travel arrangements and providing destination advice to clients. Ailani's career began in banquet sales at Taj - The Gateway Hotel, focusing on collaboration and performance enhancement within event management. Ailani holds a Master of Business Administration from Biznesa augstskola Turība and a Bachelor's degree in Catering Science and Hotel Management from Bharathiar University.