Sophia Dones

Sophia Dones is a skilled professional with extensive experience in customer support, billing, and office management. Currently serving as a Billing Specialist at Marque Urgent Care since June 2019, Sophia previously worked as a Customer Support & Accounting Specialist at Quantum Learning Network, where responsibilities included database management, staff training, and client compliance auditing. Earlier roles include Customer Care Coordinator at KR Landscape Maintenance Inc., Operations Manager at the QLN Conference Center, and various positions in customer service within hospitality. Sophia holds an Associate's Degree in Medical Office Professional from MiraCosta College and has a strong foundation in administrative services.