Jemma Southall (nee McCarthy)

Jemma Southall (nee McCarthy) has worked in various managerial and supervisory roles, primarily within the insurance and legal sectors. Jemma Southall currently serves as a Service Quality Manager at Marsh Commercial, overseeing the Commercial Insurance Sector & Risk Management. With a background in contact center supervision, Jemma Southall brings a wealth of experience in driving performance and strategic planning to improve efficiencies.