Goitsemodimo Boikaego

Goitsemodimo Boikaego is an experienced professional in customer retention management, currently serving as a CRM Analyst at Mascom Wireless since January 2016. This role emphasizes creating competitive advantage through service excellence and operational efficiency. Prior positions at Mascom Wireless include Customer Management Intern, where Goitsemodimo responded to customer inquiries, improved departmental communication, and contributed to team productivity during a nationwide SIM upgrade campaign. Earlier experience includes working as a Projects Associate at Afrivestment Capital (Pty) Ltd, focusing on development management and project consulting. Goitsemodimo holds a Bachelor of Science (Honors) degree in Applied Business Computing from the University of Sunderland.