Handy Motshaba

Handy Motshaba currently serves as a Loyalty and Retention Specialist at Mascom Wireless, a position held since August 2014, where responsibilities include developing retention strategies to enhance customer acquisitions for SME and individual clients, managing prepaid churn campaigns, and conducting campaign analysis and reporting. Previous experience includes an internship within the Customer Management Division at Mascom Wireless, which involved rotations in Customer Retention Management, Contact Center, and Business Support, as well as a position as a Business Support Intern, providing assistance to internal and external customers. Handy Motshaba's educational background includes a Post Graduate Certificate in Enterprise Risk Management from Botswana Accountancy College in 2019 and a Bachelor of Business Administration in Logistics and Project Management from the University of Botswana, completed in 2014.