Azam Ali Mahmoud currently serves as an SME's Agency Collections & Recoveries Officer at Mashreq Bank since December 2023. Prior to this role, Azam held positions as a Senior Collections Specialist and Collections Officer Specialist at Valu from September 2022 to December 2023, and worked at the National Bank of Kuwait in March 2022. Earlier experience includes serving as a Financial Accountant at Suryaback for Import and Export, where responsibilities involved managing finances and ensuring compliance with policies. Additionally, from January 2017 to December 2020, Azam acted as a Sales and Customer Services Leader at Alhoseny Company for Food, focusing on customer satisfaction and sales support. Azam holds a Bachelor's degree in Accounting from Bani Swif University and has furthered education at Kick Off Academy and the Russian Culture Center.