Customer Support

The Customer Support team at Mass Markets is dedicated to providing exceptional assistance and resolving inquiries for both B2B and B2C clients. Comprising roles such as Customer Service Specialists, Tax Customer Service Specialists, Call Center Agents, and Customer Care Professionals, the team ensures praiseworthy interactions, efficient problem-solving, and value creation through a tech-enabled, omni-channel approach. Their mission is to meet and exceed customer expectations while maintaining high standards of compliance and agility.