Cynthia Testa

Cynthia Testa currently serves as the Evening Manager of IT Support Service and Delivery at MBTA, a position held since March 2023. Prior to this role, Cynthia worked as a Senior Help Desk Analyst at ChristinaRose Consulting from January 2019 to January 2023. Cynthia also held the position of Technology Support Manager/Help Desk Manager at Eastern Bank from April 2013 to June 2018, where responsibilities included overseeing incoming Service Desk requests and managing staff scheduling for timely resolution and coverage. Cynthia completed education at Bay Path University from September 2009 to May 2011.