Jeffrey Baker is the Owner and Principal Consultant at Jeffrey S Baker Consulting, where since July 2018, the focus has been on enhancing client revenue and profit through customer-driven sales strategies and supporting organizations in strategic change initiatives. Additionally, since February 2020, Jeffrey serves as a Mentor to Business Start-ups at MassChallenge, aiding founders in clarifying value propositions and developing sales strategies. Prior experience includes significant roles at Liberty Mutual Insurance as a Program Manager for Global Leadership, Learning, and Talent, and at The Forum Corporation, where Jeffrey held various leadership positions including Vice President of the Salesforce Effectiveness Practice. Previous roles include Vice President of Worldwide Customer Care at Brite Voice Systems and Channel Services Manager at PictureTel, supported by a degree from the University of Michigan in Economics and Organizational Psychology.
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