Zahraa Hamza

Zahraa Hamza currently serves as an IT Technician at Intelgica, providing technical assistance and resolving hardware and software issues since October 2022. Concurrently, Zahraa has been an IT Field Technician at Agot.AI since January 2022, where responsibilities include on-site troubleshooting, accurate documentation, network management, and performing hardware and software installation without supervision. Zahraa holds a Bachelor's degree in Applied Technology with a focus on Cybersecurity, completed at Collin College in May 2023, along with an Associate's degree in Information Systems-Cybersecurity obtained in December 2021. Educational background also includes attendance at Plano West Senior High School from 2018 to 2020.