Jilby Susan James possesses a strong background in customer service and human resources, currently serving as a Customer Service Representative at Master Systems since November 2021. Prior to this role, Jilby was involved in HR and Administration at ACCENDON TECHNOLOGIES PVT LTD from November 2020 to November 2021. Educational qualifications include a Master of Business Administration (MBA) with a focus on Human Resources and Marketing from Mahatma Gandhi University, Kottayam (2017-2019), and a Bachelor of Commerce (B.Com) in Taxation from Kerala University, Thiruvananthapuram (2014-2017).
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