Eliana Vivas is an experienced professional with a background in instructional design and learning and development. Currently serving as an Instructional Designer at Mastercard Data & Services, Eliana has previously held roles such as Learning and Development Specialist and Senior Analyst in Content Operations at Cognizant. Additional experience includes technical support at Sitel and teaching English as a Second Language at Helen Doron Portugal. Eliana also worked as a Sales Consultant at Frutilista C. A. Eliana holds a degree in Lic. en Idiomas Modernos with a focus on English from Universidad Arturo Michelena.