Alejandro Torres is a bilingual finance professional with five years of experience in corporate banking and business process outsourcing, specializing in trade finance and management. As a Trade Services Specialist at Citi, Alejandro achieved a success rate of over 95% in operational standards, while also supporting efforts to reduce operational volume. Previously, as a Manager of Operations at Callzilla, Alejandro coordinated agent activities and analyzed performance metrics to enhance efficiency. Alejandro holds a Bachelor's degree in Economics and a Specialist degree in Finance from Universidad Externado de Colombia and Universidad Santo Tomás, respectively, and is currently pursuing a Master of Business Innovation.
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