Bruna Ramos

Bruna Ramos is currently a Customer Success Director at Mastercard, specializing in Identity Solutions, and has held the position of Director for Services Customer Success in Europe. Previously, Bruna served as an Experience & Operations Manager at Voxy, where they managed customer support teams and developed engagement strategies. With a Bachelor’s degree in Business Administration from the Universidade de São Paulo, Bruna is also pursuing an MBA at ESMT Berlin. Their experience spans roles in e-commerce and technology, including positions at Zendesk and Cnova.