Marcela Pedroza

Marcela Pedroza is a Global Experience Researcher Manager at Mastercard, bringing extensive experience in service and research design. Previous roles include Senior Service and Researcher Designer and Service and Researcher Designer at Dasa, as well as similar positions at MJV Technology & Innovation Brasil and Foursys. Marcela began a career in UX design at Hospital Israelita Albert Einstein. Academic qualifications include a Postgraduate Degree in Design from ESPM Escola Superior de Propaganda e Marketing and a Bachelor's degree in Marketing from Universidade Presbiteriana Mackenzie.