Sterling Ross is an accomplished project manager and consultant with extensive experience in telecommunications and customer experience architecture. From November 2018 to June 2019, Ross served as a Senior Project Manager at EQ by Equiniti, successfully migrating telecommunications systems to Equiniti within seven months. Previous roles include managing telecommunications projects at Wells Fargo Advisors, serving as a Global Call Center Consultant for IBM, and founding Sterling Systems Consulting, providing IT service management. Ross has also held positions at companies such as UnitedHealth Group, Servion Global Solutions, and Best Buy. Ross holds degrees in Electrical Engineering from Diablo Valley College and Business from Southern Oregon University. Current work includes a role as CCaaS Architect for Mastercard and providing consulting services to Novartis Pharmaceuticals through Genesys.
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