IC

Isabela Marinelli Checchia

Customer Success Manager Pleno at Matera

Isabela Marinelli Checchia has a solid background in customer success and sales management roles, with experience in software, accommodations, intercâmbio, and education sectors. Isabela is skilled in managing accounts, analyzing customer feedback, meeting KPIs, updating reports, and driving cross-sell opportunities. With a degree in Economics and Business Management, Isabela demonstrates expertise in CRM systems, event planning, team training, and relationship development. Isabela's career highlights include increasing sales, coordinating events, and maximizing customer satisfaction through personalized solutions.

Links

Previous companies

Conexa Saude logo

Timeline

  • Customer Success Manager Pleno

    November, 2022 - present

  • Manager, Customer Success

    October, 2021