Hannah Massey is a skilled and experienced professional who has held various roles in operations, customer service, and people operations. Hannah has a track record of successfully managing recruitment processes, implementing continuity plans during the Covid-19 pandemic, and leading projects to improve customer service. Hannah has a background in handling complex customer interactions, resolving complaints, and training team members. Hannah is currently pursuing a Level 3 Foundation Certificate in People Practice to further develop their skills in human services.
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