Roberto Cruz is an experienced Manager of VIP Executive Support Team at Mattel, Inc. who also has a background in IT instruction and consulting. With a Bachelor of Business Administration (B.B.A.) degree in Management Information Systems, Roberto has a strong foundation in network infrastructure planning, hardware/software troubleshooting, and stakeholder engagement. As the CEO of Cruz Services Inc, Roberto focuses on providing IT consulting services to various industries, implementing system policies, and training staff for optimal performance. Additionally, their experience as a Tech Support Analyst, Operations Support Technician, IT Instructor, and Customer Service representative has equipped him with a diverse skill set in program development, troubleshooting, and customer support.
March, 2020 - present