Tae Chon Kim

Tae Chon Kim is a Senior Customer Support Engineer at Matterport since August 2021, where responsibilities include providing exceptional customer support, diagnosing product issues, collaborating with various departments, and enhancing online support resources. Prior to this role, Tae Chon served as Service Manager at CNT Consultant, focusing on project management and customer relations, and as Specialist/Engineer in Service Operations at SITA, ensuring service delivery aligned with contractual obligations. Earlier experience includes roles at Amadeus, providing escalation support, at Goldman Sachs, leading the Korean IT Client Response Services team, and at Verizon, offering technical support across the Asia Pacific region. Tae Chon holds a Bachelor's degree in Biology from Daegu University.