Michael Moran

Michael Moran possesses extensive experience in CRM management and technology, currently serving as Senior Manager of CRM at Mattress Firm since June 2018. Prior roles include Manager of CRM Technology at Mattress Firm (formerly Sleepy's), where responsibilities encompassed managing a Salesforce.com practice for over 3,000 users across various clouds. Earlier experiences include CRM Business Analyst at Sleepy's, providing Salesforce system administration and implementing solutions for multiple organizational teams. Michael's background also includes operational support roles for Veeva CRM at Actavis plc and significant contributions to CRM mobile applications at Forest Laboratories, where leadership and technical expertise were demonstrated through various roles, ranging from technician to associate manager. Michael holds a Bachelor's Degree in Management Information Systems from the State University of New York at Old Westbury.