Manish Bhatia

Manish Bhatia is an experienced professional in the contact center industry with approximately seven years of experience, specializing in both outbound and inbound processes. Currently serving as a Senior Operations Manager at Cogent E Services since October 2023, Manish's previous roles include Operations Manager at MattsenKumar LLC and Teleperformance, as well as Assistant Manager - Data Research at Astegic. Notably, Manish held key positions such as Centre Incharge at Pandit Ventures Pvt. Ltd., Operations Manager at Global Dream Solutions Pvt Ltd, and Associate Manager - Operations at Vertex Data Science, overseeing large teams and managing various client accounts. Manish began a career in the industry at Teleperformance India, progressing from Technical Support Executive to Assistant Manager Customer Care. Manish holds a Bachelor of Commerce (B.Com.) degree from Commerce College, Rajasthan University.