Tafara Ushendibaba

Customer Technical Support Specialist at Maven Machines

Tafara Ushendibaba began their professional career in 2018 as a Resident Assistant at Fairmont State University, Residence Life. In this role, they facilitated the achievement of the Housing Office's mission statement by administering paraprofessional supervision of up to 350 residence hall students. Tafara also coordinated with at least 9 teammates to maintain a pleasant living environment for residents and planned and conducted 30+ Residence Hall programs/events. In 2019, they transitioned to a Student Information Systems Technician at Fairmont State University, where they utilized SpiceWorks Ticketing Software to render help desk support to a student and faculty population of 3,500+. Tafara also offered in person and virtual assistance with technical problems such as Microsoft Outlook, Network connectivity, PC anti-virus, user accounts activation and password resetting issues to at least 20 end users daily. In 2021, they became a Customer Technical Support Specialist at Maven Machines.

Tafara Ushendibaba attended Lomagundi College Trust from 2010 to 2016, where they obtained their High School Diploma. Tafara then attended Fairmont State University from 2017 to 2021, where they obtained their Bachelor of Science in Management Information Systems, General. Additionally, they obtained two certifications from LinkedIn in March 2021: MySQL Installation and Configuration, and Programming Foundations: Databases.

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Timeline

  • Customer Technical Support Specialist

    June, 2021 - present