Sue York

Sue York is an experienced professional with a solid background in developing and maintaining standard operating procedures and client support within various roles. Currently serving as a Senior Analyst at Maximus since August 2023, Sue York is responsible for documentation quality and stakeholder communication. Prior experience includes a decade at HighPoint Digital as a Team Lead, where similar responsibilities were undertaken. Additionally, during a tenure at Vertafore as Manager of Product Support, Sue York managed a team and fostered client relationships for top enterprise clients, while also overseeing product documentation and training. Earlier roles at Kaplan Compliance Solutions and Sigma Micro LLC further solidified expertise in customer support and team management. Sue York holds an Associate’s degree in Business Administration from Sierra College.