Victoria Harris

Victoria Harris possesses extensive experience in analytics and program management within the healthcare sector, particularly focusing on Medicare programs. Currently, Victoria serves as an Analyst on the CCO Analytics Insight Team at MAXIMUS since July 2012, contributing to identifying trends and optimizing operations for the 1-800-MEDICARE call center. Previous roles include Program Analyst at General Dynamics Information Technology and BCC Call Center Supervisor at Vangent, Inc., where Victoria developed a strong background in customer service, team supervision, and risk management. Educational qualifications include a Bachelor's Degree in Business Administration and Management from American InterContinental University, complemented by studies at the University of Phoenix and San Diego State University.