Nupur Biswas

Nupur Biswas is currently working as a Sr. Center Manager at Max Life Insurance Company Limited. Prior to this role, Nupur served as a Senior Manager at Tata AIG General Insurance Company Limited and as a Training And Quality Manager - Operations at OneAssist Consumer Solutions. With a background in Zoology/Animal Biology and an MBA, Nupur has also held roles such as Independent Process Auditor & Senior Manager Operation at vakilsearch and Team Lead at Serco and Allsec Technologies Limited. Nupur's experience includes handling escalations, client retention, up-selling, cross-selling, and managing various teams effectively.